Utility Payments
Online Payment
To make Friendswood utility bill payments online or manage your utility account, visit our Utility Billing payment portal.
Credit card – A 2.5% convenience fee will added to the total (MasterCard/Visa/Discover only)
Phone Payment
Pay with a credit card over the phone by calling Utility Billing Office at 281-996-3232.
Credit card – A 2.5% convenience fee will added to the total (MasterCard/Visa/Discover only)
New Customers
New customers applying for service must provide a rental agreement or home purchase closing paperwork when applying for service.
Deposit Waiver/Refund
Established customers with rent homes can show tax records for rental property. For deposit waiver or refund on new utility accounts, 2 year payment history or letter of credit within last 90 days from current water utility provider must be submitted within 5 days of service initiation.
For more information on getting utility service started or a waiver/refund of your deposit, visit our Establish Service page.
For current fees and rates, visit our Water Rates page.
For questions or concerns regarding your Utility Bill please call 281-996-3232.
